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School IT Technician Interview Questions

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Interviews can be daunting and hard to prepare for but we’re here to help. We’ve compiled a list of common questions that you might be asked in yours and how you might go about answering them, as well as some questions you could ask your interviewer to help show your interest in the position!

Questions your interviewer might ask

Your motivations

The interviewer is looking for you to give genuine reasons why you want to be a IT technician. This could be passion for the role itself and it’s duties or it could be that the career helps you achieve longer term goals. In the case that you are interested in the role for purposes of career progression make sure to give the interviewer the impression that you aren’t just using them as a stepping stone and that you intend to progress within their organisation.

This is a commonly asked interview question and can be answered in many different ways. One reason this question is asked to test if you have researched the school and it’s values. Mention the schools ethos and explain how you fit well with it’s ideals. Also talking about your personal ties to the school are also good to mention, such as going to this school as a child. Mentioning that you are local to the school could also be a good idea. Not only does it suggest that you will be able to arrive more reliably at work but it also suggests you might be more invested in the local community.

Your personal approach to the role

When asking this question an interviewer is looking for you to talk about communication, prioritisation of tasks and time management. This is a typical problem to occur in a variety of jobs but making sure you not only handle the technical issues but also keep everyone concerned informed on what’s going on is paramount. Also you should mention that you make sure to prioritise each task so minimum disruption is caused.

With a technical question like this the devil is in the detail, it could be easy to fall in the trap of talking about more complicated technical measures but remember this question is about advising a user. The ability of a user can vary greatly so it’s probably best to advise simpler measures first, for this question talking about secure passwords might not be a bad idea. The key to answering technical interview questions is to listen extra carefully, don’t be afraid to ask clarifying questions and most importantly stay calm.

Qualifications and experience

Interviewers are looking for you to describe times you have worked as a team, it might be a good idea to utilise the STAR technique when structuring the answers. If you don’t have experience working as part of a team at work, it could be a good idea to mention hobbies or even times in your education were you have worked as a team. 

When asked to recall an event it is of paramount importance to keep your answers clear and concise, it’s easy to start rambling and for your answer to lose it’s point. Using the STAR method can be a good way of structuring you answer. 

Questions for you to ask your interviewer

Final note

Reading through some of our common questions should help get you in the right headspace for your interview, but don’t stop here–have a think about what kind of questions you could be facing, as well as how you might answer them on your own!

Make sure you have everything else you’ll need to land that dream job by returning to our school IT technician career advice, or find out how to revamp your school IT technician cv or cover letter. Have you got a job in mind but don’t have the right qualifications? If so, check out our courses page and take a look at some of our valuable qualifications.

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