School Administrator Course

If you want to become a school administrator, enrolling in a school administrator course is a great way to start. With the right skills and knowledge, you can be well on your way to a successful career in school administration.

This is a combined course with modules from our Level 2 Support Work in Schools and Colleges course and Level 2 Business Administrator course. We’ve chosen the course combination and units to help improve your chances of getting a job at a primary school, nursery, play centre, or other settings working with children.
School Administrator Course

Additional Information

Our resources will help you gain a better understanding of the variety of roles you could be playing, from administration to site support. Over the duration of this course, learners will improve their knowledge of how to effectively communicate with and develop professional relationships with children, young people, and adults. Learners will also gain insight into health and safety legislation, the importance of safeguarding and child welfare, and equality, diversity, and inclusion in work with children and young people. This qualification aims to provide learners with the underpinning knowledge required to work in various environments in an administrative role. This is done by developing essential knowledge of how to carry out administrative tasks, such as managing information and supporting events.

This Level 2 programme is knowledge-based, so classroom experience isn’t necessary to complete the qualifications. Assessments are integrated into the programme, so there’s no need to worry about the stress of a final exam. On completion of this course, you will receive the NCFE CACHE Level 2 Award in Support Work in Schools and Colleges and the NCFE CACHE Level 2 Certificate in Principles of Business Administration. In order to gain accreditation and your certificate, the units in this course must be successfully completed in order. Take a look at the units you will be studying below, with an overview of what you can expect to learn in each of them.

Worried about distance? Our courses are conducted 100% online with access to online learning content, webinars, and one-on-one support from our tutors. Study entirely online, fitting your coursework around your schedule and commitments.

On successful completion of this course you will receive a Level 2 Award in Support Work in Schools and Colleges and a Level 2 Certificate in Principles of Business Administration

Accredited qualifications in the UK refer to formal educational programmes that are regulated and recognised by relevant authorities.

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Course Syllabus

On completion of this unit, you will:

Know the different types of schools and colleges in the education sector.
Understand the organisation of schools and colleges in terms of roles and responsibilities.
Understand how schools and colleges uphold their aims and values.
Know about the range and purpose of school and college policies and procedures.
On completion of this unit, you will:

Understand significant stages of development for children and young people from birth to 19 years of age.
Understand the kinds of influences that affect children and young people’s development.
Understand the potential effects of transitions on children and young people’s development.
On completion of this unit, you will:

Understand how to develop professional relationships with children and young people.
Understand how to communicate with children and young people.
Understand how to develop professional relationships with adults.
On completion of this unit, you will:

Know the legislative and policy framework for health and safety within a learning environment.
Recognise and understand how to manage risks to children and young people’s health, safety, and security.
Know how to support children and young people in relation to risk management.
On completion of this unit, you will:

Know about safeguarding the welfare of children and young people.
Understand actions to take when children and young people are ill or injured, including emergency procedures.
Understand child protection procedures.
Know about current policies and procedures for confidentiality and sharing information, including data protection.
On completion of this unit, you will:

Understand the importance of promoting equality and diversity in a learning environment.
Understand how to promote anti-discriminatory practice with children and young people.
Understand how to use inclusive practices in work with children and young people.
On completion of this unit, you will:

Understand the organisation and administration of meetings.
Understand the organisation of travel and accommodation.
Understand how to manage diary systems.
Understand how to use office equipment.
Understand the use of mail services in a business context.
Understand customer service in a business environment.
On completion of this unit, you will:

Understand how to prepare business documents.
Understand the distribution of business documents.
Understand how information is managed in business organisations.
Understand the essential requirements of business documents.
On completion of this unit, you will:

Understand the requirements of written and verbal business communication.
On completion of this unit, you will:

Understand organisational structures.
Understand the organisational environment.
On completion of this unit, you will:

Understand the principles of effective team working.
Understand how to buddy a colleague.
On completion of this unit, you will:

Understand information storage and retrieval.
On completion of this unit, you will:

Understand customer service delivery.
Understand the relationship between customer service and a brand.

More Information

Entry Requirements

Learners should be aged 16 and over, but otherwise, there are no specific entry requirements for this programme.
Learners must have access to a computer, laptop, tablet, or smartphone. (Computer/laptop recommended).
Level 2 equivalent in English is advantageous but not a necessity.

Key Aims of this course

Understand Schools and Colleges as Organisations
Understand Children and Young People’s Development
Understand Communication and Professional Relationships with Children, Young People and Adults
Understand Children and Young People’s Health and Safety
Safeguarding Children and Young People
Understand Equality, Diversity, and Inclusion in Work with Children and Young People
Principles of Providing Administrative Services
Principles of Business Document Production and Information Management
Understand Communication in a Business environment
Understand Employer Organisations
Understand how to Develop Working Relationships with Colleagues
Understand how to Store, Retrieve, and Archive Information
Understand Customer Service

Suitable for

This qualification is aimed at a range of learners who are thinking of working in a school or college setting, particularly within an administrative role. This includes young people, mature learners, learners with special educational needs, or where English is an additional language.

NCFE is a national Awarding Organisation as well as a registered educational charity and has a strong heritage in learning, going back over 150 years. 

On completion of this course you will receive the NCFE CACHE Level 2 Certificate in Understanding Safeguard and Prevent (RQF Qualification Number: 603/2818/6). These qualifications are listed on the government regulated qualification website

NCFE accredited qualifications contribute to the success of millions of learners at all levels, bringing them closer to fulfilling their personal goals. Last year alone, over 340,000 learners from over 2,000 colleges, schools and training organisations chose NCFE as the Awarding Organisation to help them move their careers forward.

NCFE is recognised as an Awarding Organisation by the qualification regulators for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government in Wales and the Council for Curriculum, Examinations and Assessment (CCEA Regulation) in Northern Ireland.

Safeguarding is vitally important in any role where you’ll be routinely working with children, young people, or vulnerable adults. Having your Safeguarding and Prevent qualification is going to ensure that you know what to do when you’re faced with someone in need. 

Safeguarding in the Workplace

Since you’ll now be able to spot the signs of neglect, abuse, and radicalisation you can apply your knowledge in any role where you’re working with the aforementioned groups, it won’t just be an attractive part of your CV for prospective employers. 

You’ll be able to employ what you’ve learned the most in an educational setting, regardless of the age range you’re going to be working with. Safeguarding and Prevent knowledge is seen as extremely important in the education sector, and will help you to get the position you want since you’ll be going into the application process able to show off your knowledge either on your CV or during your interview(s).

If you’re already working in an environment where safeguarding knowledge is important, such as a school or healthcare setting, the knowledge you gain in our Level 2 Safeguarding course will help you to do your job by making it easier for you to spot safeguarding issues and how you should deal with them. 

Having this knowledge is going to be especially useful if your colleagues are lacking in training, meaning you can stand out and help to deal with the issues you or your team weren’t qualified for beforehand. You won’t just be improving yourself but helping to improve your organisation as a whole. 

Supporting Qualifications

There are a number of supporting qualifications which might be useful when it comes to expanding on the knowledge you’ll gain throughout the course. You might look at taking a qualification in Childcare, Understanding Autism, or Equality and Diversity.

Further Progression

If you’re interested in using your safeguarding knowledge in a learning environment but don’t know where to start, you could look at taking a teaching assistant course and begin a new career in education.

If you’d like to learn more you should take a look at our helpful guide on how to become a teaching assistant. There are a wide range of roles you can take in education to make the most of your Safeguarding and Prevent knowledge from administration to teaching. If you’re looking to get started in a new career and want to see where our courses can take you then explore our career advice for school support jobs. You’ll find out what kind of job in schools that you’re qualified for and what else you’ll need to get into those positions!

Our Partners

We’ve helped hundreds of people start support jobs in schools, including; teaching assistants, classroom assistants, receptionists, catering staff, caretakers and admin staff.